Ever since Papa John’s Pizza was founded in 1984, the pizza franchise later became an instant hit with pizza consumers, making it one of the most successful pizza restaurants in the United States. With their total revenue being reported at $1.78 billion and employing around 20,700 people as of December 31, 2017, there are many people who participated in an important role on how Papa John’s Pizza was able to get as big as what is today. One of those people who is a part of the contribution is current CEO and president, Stevie Ritchie.
Steve Ritchie wrote an article on the official Papa John’s Pizza website titled “Listening to our people“, explaining his involvement into trying to satisfy customers and attempting to improve the Papa John’s Pizza brand. It’s also worth noting in that same written piece he wrote is the fact that he made it clear for readers that he wanted to embrace an optimistic attitude while running the company, especially when given the conversations he had with people who works with him and the customers he was providing for. As this article was published on August 30, 2018, he also talks about traveling around the United States talking to different people in the Papa John’s Pizza franchise. He visited places such as Atlanta, Los Angeles, Dallas, Chicago and Detroit in order of hoping to get a much better dialogue with the employees.
Steve Ritchie Papa John’s presented himself as an outgoing and open-minded person as that was the way he is perceived in the article. To summarize the whole piece, Steve Ritchie went out of his way as the CEO and President of Papa John’s Pizza to basically have a better understanding with his co-workers and customers. That’s because he always wanted to help others the best way he possibly can.