ATS Digital Services is a digital company that focuses on helping and supporting consumers in different parts of the globe with their technological issues. The idea of this company was created by Robert Deignan, its chief executive officer and co-founder whose goal is to assist customers that need assistance in tacklingtechnological concerns remotely. The company’s services vary from general troubleshooting to handling connectivity issues, to name a few.
Robert Deignan was born in Florida. On a football scholarship, he joined Purdue University. He completed his studies at the University with a degree in Organizational Leadership. After a few years, Robert ventured into entrepreneurship by co-founding Fanlink Inc. However, he did not abandon his love for sports as he currently participates in offshore fishing competitions. He resides in Miami with his wife and son.
At an interview with IdeaMensch, Mr. Deignan states that theidea of ATS Digital Services was derived from the previous company that he and his business partners used to work for. While they worked at the Anti-Malware Software Company, they began experiencing technical issues as their software would not get installed on the machines of the users. They decided to put up a phone contact on their download page to enable users to communicate to them as this would help in the identification of the problem. After interacting with a number of people who had tried to download their product, they realized that Malware products were blocking the installation of their Anti-Malware Product.
Robert Deignan and his partners came up with a solution which was to have an in-house technical support agent remotely connected to the machine of the user to eliminate the Malware responsible for blocking the installation of the Anti-Malware software. This strategy was a success, and customers regained their trust in the company. They also began charging a fee for the remote services they offered. This is because this method was very effective for the removal of Malware, thus keeping the customer’s machine running efficiently. Robert Deignanand his partners saw a great business opportunity in utilizing remote connection technologies to assist customers in fixing their machines. Therefore, after leaving the Anti-Malware Software Company, they joined and created the ATS Digital Services.
Lois Chenevert was the acting executive chief officer and also chairman of United Technologies Corporation. He had started working after he was selected in 2008. He acted as the president and chief Executive officer and two years later became the organization chairman. He was serving until his retirement period when he stepped down in 2014. Edward Kangas is the man who replaced him after retiring. In the early career, he served as Pratt & Whitney president from 1999 to 2016.
He was working for 2015 to 2017 in Goldman Merchant Banking as their Senior Industrial Advisor. He also represented Board of Directors from 2011 in Cargill Inc. He also acted as Yale Cancer Center as their chairman which is an American Institution that has been dealing with Astronautics and Aeronautics after he was inducted in 2005.
He attended HEC and attained a Bachelors degree in Commerce after majoring in production management. He later went for Doctorate Honorary where he was awarded from Montreal University in 2011. He is serving as the chairman of HEC which is an International Advisory Board where he is also the chairman and also a founding director at HEC friends.
United Technologies is from an idea that came from having a passion in delivering game-changing products which is a 30-year cycle of the product. Even though, many of the ideas had come from smaller strategic groups and other key executives. They approached by driving the profound acquisition which was to strengthen the portfolio.
What was ahead of him is to ensure that the ideas came to life. Having engineering and operating talent was what it all required to deliver the ideas so that they could give results which were beyond what the customers were expecting. Having an intense review was a necessity so that to give assurance of achieving the key objectives.
There is a trend that has been exciting him. It is all about technology and the speed that it is moving because it keeps creating opportunities which help in the acceleration of the company’s momentum for a better future. If you are an entrepreneur, he always encourages people to get the right team so that it will help them overcome obstacles. To ensure what they are risking is getting a reward.